Contact Zodiac Casino Philippines
Our dedicated support team is available 24 hours a day, 7 days a week to assist Filipino players with any questions, concerns, or issues.
Contact Methods
💬 24/7 Live Chat (Fastest)
The quickest way to reach us. Average response time: under 2 minutes.
Visit zodiac-ph.com and click the chat icon in the bottom right corner.
📧 Email Support
General enquiries: [email protected]
KYC/Verification: [email protected]
Responsible Gaming: [email protected]
Complaints: [email protected]
Response time: within 24 hours
📘 Facebook Messenger
Find Zodiac Casino on Facebook for updates, promotions, and Messenger support. Available daily 8AM–10PM Philippine time.
📞 Emergency Support
For urgent account security issues (suspected unauthorized access): [email protected] with subject "URGENT SECURITY". We respond to security issues within 1 hour 24/7.
Department Directory
Common Questions — Quick Answers
Go to My Account → Withdraw → Select GCash → Enter amount → Confirm with OTP. Processed within 15 minutes for verified accounts.
Contact Live Chat or email [email protected]. We'll verify your identity and restore access within 2 hours.
Contact Live Chat and provide your registration date and deposit details. We'll manually check and credit qualifying bonuses within 24 hours.
Email [email protected] or contact Live Chat. Self-exclusion takes effect within 24 hours and cannot be reversed for the selected duration.
Regulatory & Legal Information
Zodiac Casino operates under a PAGCOR license (Philippine Amusement and Gaming Corporation).
Website: zodiac-ph.com
Responsible Gaming regulator: PAGCOR — (02) 8538 9090 | [email protected]