Privacy Policy — Zodiac Casino Philippines

Last updated: June 2026

Zodiac Casino ("we", "our", "the Casino"), accessible at zodiac-ph.com, is committed to protecting the privacy and personal information of our players. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information Provided by You

Full name and date of birth
Email address and mobile phone number
Home address (for KYC verification)
Government-issued ID (UMID, Driver's License, Passport, PhilSys National ID, SSS ID)
Financial information (payment method details, transaction history)
Profile preferences and communication settings

Automatically Collected Information

IP address and device identifiers
Browser type, version, and operating system
Pages visited, time spent, and actions performed on the website
Cookie and tracking data (see our Cookie Policy)
Geolocation data (to verify eligibility)

How We Use Your Information

To create and manage your casino account
To process deposits, withdrawals, and financial transactions
To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
To verify your age and identity for PAGCOR compliance
To send you important account notifications and security alerts
To personalize your gaming experience and offer relevant promotions
To detect and prevent fraud, cheating, and unauthorized access
To comply with applicable Philippine laws and regulations
To improve our website, services, and user experience

Legal Basis for Processing (Republic Act No. 10173)

We process your personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Our legal bases for processing include: your consent, the performance of our contract with you, compliance with legal obligations (PAGCOR licensing requirements), and our legitimate interests in providing a secure and fair gaming service.

We do not sell your personal data. We may share your information with:

PAGCOR and regulatory authorities — as required by Philippine law and our gaming license
Payment processors — GCash, Maya, and banking partners to process transactions
Game software providers — to deliver games and verify fair play
KYC/AML service providers — to verify identity and prevent fraud
Legal authorities — when required by law, court order, or regulatory investigation

Data Retention

We retain your personal data for the duration of your account activity and for a minimum of 5 years after account closure as required by Philippine anti-money laundering regulations. Transaction records are retained for a minimum of 7 years.

Your Rights Under the Data Privacy Act

Right to access — Request a copy of the personal data we hold about you
Right to correction — Request correction of inaccurate or incomplete data
Right to erasure — Request deletion of your data (subject to legal retention requirements)
Right to data portability — Receive your data in a structured, machine-readable format
Right to object — Object to certain types of data processing

To exercise your rights, email our Data Protection Officer at [email protected].

Data Security

Zodiac Casino employs industry-standard security measures including 128-bit SSL/TLS encryption, firewalls, two-factor authentication, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC):
Website: privacy.gov.ph
Email: [email protected]

Contact Our Data Protection Officer

For privacy-related questions or concerns: [email protected]
Or write to: Zodiac Casino, Data Protection Officer, Philippines